We are happy to introduce you to our newest sales team member, Shakeena Hearn! Recently our digital marketing manager Jerry Davis was able to record a Zoom “Introview” with Shakeena, and you can watch it here:
Action movies often use elevators for dramatic effect, perpetuating myths that can trigger anxiety for some elevator passengers. But those misconceptions can stay where they belong – in fiction. We’re here to lay out the facts.
Not all that you see in movies is true. In the real world, elevators and escalators are highly regulated and designed with many safety features that protect passengers. Keeping elevators safe is a joint effort that involves technology and maintenance service providers, building owners, and equipment users. Importantly, following simple safety tips will ensure a seamless ride.
Let’s debunk a few urban legends about elevators.
Myth #1: Elevators are held up by one rope that could break.
Nope! Elevators are supported by multiple steel cables, and each cable alone can support a fully loaded car. It is highly unusual for even a single rope to break. Even in the extremely improbable case of all the ropes snapping, safety features like the overspeed governor will detect the overspeed of the elevator and activate safety devices to stop the elevator.
Those action scenes where the sparks fly off the guide rails as the elevator races down uncontrollably are pure Hollywood nonsense.
Myth #2: An overcrowded elevator will fall.
Not true. Normally, an overloaded car just won’t move. The doors will stay open and a buzzer may ring until enough people get off the elevator to reduce the weight. Many elevators are equipped with technology that will effectively guide riders to available elevators to reduce overcrowding in the first place.
Myth #3: An elevator car can run out of oxygen if it gets stuck between floors.
Breathe easy on this one. Elevator cars are well ventilated. While country regulations may vary, there are international standards for ventilation that must be adhered to so air moves freely in and out. In some cases, elevators are also equipped with air conditioning.
Myth #4: It’s possible to escape from inside an elevator car into the shaft through a safety hatch.
Safety hatches or trap doors often exist for rescue purposes, but most can only be opened from the outside by trained rescue professionals. Passengers should never attempt to use them as escape routes. So, if you’re trapped in an elevator, the safest thing to do is press the alarm button (or call for help on your phone), stay put, and wait to be rescued. In many cases, the alarm button is connected to a rescue service.
Never attempt to get out by yourself. And never pry an elevator’s doors open either, because the elevator might not be in front of a door opening. You could put yourself and other passengers in danger.
Myth #5: Pushing the call button multiple times will make the elevator arrive faster.
Sorry to disappoint, but this isn’t the case. When you push the button, the elevator gets your “call” and its software determines the elevator’s route. There are simpler and more sophisticated call systems, but the basic idea is the same: one push is enough to generate action.
Pushing the button several times often makes us feel like we’re doing something to speed things up – but in reality, it doesn’t make any difference. Pressing the “door close” button once inside the car, however, will trigger the doors to close sooner.
Myth #6: The elevator doors can open between floors.
The simple answer is no. The elevator car controls the opening of the landing door. If the car doesn’t arrive to the floor, there is no signal that triggers the landing doors to open. If in doubt, under no circumstances should you attempt to pry the doors open or get out on your own.
No matter what, don’t panic. Getting nervous will only make things worse, so the first thing to do is take a deep breath. And if you’ve already made contact with maintenance or emergency personnel, sit tight. Elevator entrapment calls are always taken seriously, and maintenance teams are focused on rescuing you in a safe way, as fast as possible.
It’s funny when you’re on a long streak of good fortune. The last thing you want to do is “jinx it.” It’s usually with this feeling of uneasiness that we ever bring up the long, wonderful streak that is our warehouse safety record.
Like our sign on the warehouse wall says, though: “Accidents are avoidable.” We live by that. It’s truly “Safety First” here and has been for over 14 years straight.
Safety isn’t hard work. It’s practice. It’s dedication. It’s mindfulness.
Safety is knowing that everyone around you also supports it. No one is ever put into a situation where they feel they need to do something unsafe just to get a job done. Every single person is empowered to stop all work the moment an unsafe situation is discovered or arises; to report it; to help correct it if appropriate — no matter how trivial.
Safety is ongoing education and reinforcement that the most important aspect of working at KONE Spares is to arrive home after work as healthy and intact as you were before coming in to work.
We depend upon and trust each other to create and maintain an environment that promotes safety. This isn’t just for us here at KONE Spares, but throughout the entire industry as well.
That’s what “Safety Week” means to us. A reminder and a celebration of a mindset that keeps us heathy both at work, and at home.
May you be safe and healthy not just this week, but every day, every week, every year.
The combplate impact device has been a required safety device per ASME A17.1 Safety Code for Elevators & Escalators since the early 1990’s. KONE Spares has developed combplate impact upgrade kits for all Montgomery HR Series escalators model types manufactured from the 1960’s thru the early 2000’s.
To learn more about this upgrade and why it’s an important safety feature, we invite you to watch this short informational video excerpted from our NAEC 2020 presentations:
For anyone who received this as an email and are having problems viewing the video, please use the link above to see it on the KONE Spares website.
With what should have been a big bash at The River House, we instead threw a Zoom party for Mary Lewis yesterday, who retired from KONE Spares after 21 wonderful years. We love and will miss her!
When properly maintained, and used as intended, elevators and escalators are some of the safest methods of transportation in existence. But if you use a type of harness or leash on a small child, do not take your child on an elevator or escalator.
Anything dangling like a leash — as well as untied shoelaces, long coat straps, etc. — can be caught in moving equipment with disastrous consequences. This goes not only for escalators but elevators as well, as a child (or pet) on a leash could dart in or out of the cab as the doors close, the doors can catch the leash, and the elevator cab goes into motion … again with disastrous consequences.
The best way to protect children around moving equipment is to hold their hand and guide them safely. If using a baby cart or stroller, always use an elevator — never take them on an escalator. And always, always, always keep an eye on them. Do not let them play or linger around elevators, escalators, or even stairs.
Please help spread this important message.
Escalator & Autowalk Safety Tips
- Instruct passengers to ride safely.
- Hold the handrail.
- Ride the escalator facing the appropriate direction of travel.
- Do not lean over the handrail.
- Keep feet away from the escalator’s sides.
- Step over the combplates at the top and bottom of the escalator.
- Children in strollers should never be transported on the escalator.
- Physically challenged passengers should never use the escalator.
- Do not transport freight on the escalator.
- Attend and hold children’s hands when riding escalator.
- Children should be accompanied by an adult and never left alone in the vicinity of an escalator.
- Do not allow anyone, especially children to play on or around the escalator.
- Do not jump on escalator.
- Keep hands away from handrail inlets and step.
Elevator Safety Tips
- Enter and exit the elevator promptly.
- Watch your step when entering or exiting the elevator.
- Children should always be accompanied by an adult when using the elevator.
- Do not allow children to play on or around an elevator.
- Children should be accompanied by an adult and never left alone in the vicinity of an elevator.
- No unauthorized person should enter the elevator hoistway.
- Elevators must not be used in the event of a fire or other emergency situations.
- Do not transport any long objects by opening the car top emergency exit.
- Do not jump in the car while the elevator is running.
- Do not prevent the operation of the infrared door detection-cells with objects.
- Never wedge an object or any part of the body in the path of a closing elevator door.
- Comply with the stated number of persons/weight for the elevator.
- When cleaning corridors or car interior, avoid sweeping water into the shaft.
- Use the ‘stop’ and ‘alarm’ buttons only when required.
- When calling the elevator, press only the button indicating the direction you wish to travel.
Are you tired of false stops and replacing worn out missing step detection sensors? If your answer is yes, then check this out:
These proximity sensors don’t make any contact with the escalator – at all.
No contact = NO WEAR AND TEAR
No wear and tear means fewer replacements.
This is the KONE Spares Missing Step Detector Upgrade.
- Can be used as an upgrade for Montgomery escalators that were shipped with the old roller-type missing step detector device
- Fits most escalators, not just the Montgomery HRs
- Improved reliability
This featured product is on special. Contact us for the details!
While we are sad to see our friend Laura Hotle leaving KONE Spares, we’re happy for her new opportunity in a new industry, and excited for the next chapter in her career.
As of today, Laura’s customers can contact team members Jessica Gross and Angie Boynton.
As Laura says, “I’m leaving you in capable hands!”
Please join us in wishing Laura the best of luck in all her future endeavors.
We are experiencing significant delays in shipments that have gone out via FedEx.
FedEx’s main hub in Memphis is still suffering from being hit by a massive ice storm that caused it to be shut down for three entire days. Despite it being shut down, packages from all over the USA were still being picked up and sent there. At this time, 64 package-filled tractor trailers have yet to be processed, on top of the constant stream of more which are arriving.
Current estimates project that this massive backlog won’t be processed until March 1st or 2nd, though this estimate may change.
At this time, only vaccines and major medical shipments (things like human organ transplants) are being given priority.
KONE Spares has taken steps to help alleviate this problem. At this point, shipping FedEx ground is getting orders to customers faster than shipping FedEx overnight, as “overnight” orders are taking 3-4 days to arrive, and FedEx Ground orders do not have to pass through this major Memphis hub. While FedEx is doing the best they can with recovery efforts, we recommend this shipping method from now through next week.
Please feel free to contact us with any concerns, tracking and tracing requests, or to get set up for shipment notifications.
Thank you so much for your understanding during this difficult time.