Replacing Escalator Chain? What to Check Before You Buy

Escalator chain is not one-size-fits-all. Even chains with similar specifications can perform differently under load.

Choosing the right replacement escalator chain starts with understanding your equipment. Chain requirements can vary between Montgomery, KONE, and O&K escalators, and even between individual jobs.

This guide explains how to identify the correct escalator chain, why OEM specifications matter, what an independent laboratory analysis found in one aftermarket chain, and what to ask suppliers before purchasing.

How Do I Choose the Right Escalator Chain?

Start with the job file information for your equipment.

Escalator chain specifications can vary from one installation to another. Selecting replacement chain based on appearance or general specifications alone may not account for equipment-specific requirements.

KONE Spares USA uses job file information to help identify the appropriate OEM escalator chain for Montgomery, KONE, and O&K equipment.

Matching chain to the equipment helps support proper fit and compatibility with the surrounding components.

Why Does the Escalator Chain Source Matter?

Replacement escalator chain must be compatible with the components it operates alongside.

KONE Spares OEM chain and steps are designed and manufactured to match the operating requirements of mating components, including:

  • Bull gears
  • Lower reversing stations
  • Load support curves

Manufacturing tolerances, material properties, and component finishes can affect how chain interacts with these parts.

Selecting components that meet applicable safety code requirements and OEM specifications can also help reduce the potential for premature wear and associated maintenance costs.

What Did an Independent Lab Find in Aftermarket Escalator Chain?

In one independent laboratory analysis, a tested aftermarket escalator chain failed at 35,000 lb, below its stated 41,000 lb rating.

The tested product was marketed as a replacement for KONE’s US67884 escalator chain.

According to the analysis, a breaking load test conducted on a five-link chain strand resulted in failure at 35,000 lb.

The laboratory report concluded that the tested chain did not meet the load and factor-of-safety requirements referenced in ANSI A17.1-2013, Rule 6.1.3.10.2.

The analysis also identified several differences between the tested aftermarket chain and KONE Spares OEM chain.

1. Plate Cutting

The tested aftermarket chain used laser-cut plates, while KONE chain components are machine-stamped.

The analysis identified differences in manufacturing precision that may affect component fit and alignment.

2. Anti-Rotation Features

The aftermarket chain used round holes that lacked the anti-rotation flats found in KONE chain.

These flats are designed to help prevent step pins from rotating during operation.

3. Contact Area

According to the analysis, up to 15% of the contact area between the outer link plate and retainer clip was missing.

The report identified this difference as a potential concern for press-fit integrity.

4. Chain Skew

Under load, the tested aftermarket chain exhibited up to 10 mm of skew between its ends.

This misalignment may contribute to uneven loading and component wear.

5. Pin Hardness

The analysis found that the surface hardness of the aftermarket chain pins extended to a depth approximately twice that referenced by the applicable industry specifications.

According to the report, this condition may increase the potential for brittle pin behavior.

6. Protection Rollers

The tested aftermarket rollers exhibited surface-finish and hardness differences compared with KONE specifications.

The analysis indicated that these characteristics could contribute to accelerated wear of:

  • Bull gears
  • Lower reversing station sprockets
  • Load support curves

Important context: These findings apply to the specific aftermarket chain evaluated in the laboratory analysis. They should not be interpreted as representative of all aftermarket escalator chains.

Can Escalator Chain Problems Damage Other Components?

Yes. Chain misalignment and differences in roller hardness or surface finish can contribute to wear in surrounding escalator components.

According to the laboratory analysis, manufacturing tolerances in the tested chain contributed to skew under load.

The report indicated that this condition could produce uneven loading and excessive wear across the step band.

Rollers with unsuitable surface finishes or hardness characteristics may also contribute to wear of bull gears, lower reversing station sprockets, and load support curves.

These findings highlight why chain compatibility involves more than matching basic dimensions.

What Should I Ask an Escalator Chain Supplier?

Before purchasing replacement escalator chain, ask suppliers for documentation supporting product compatibility, testing, and applicable safety requirements.

KONE Spares recommends considering the following questions when evaluating non-OEM chain and steps.

1. Can you provide independent laboratory testing documentation?

Ask whether testing demonstrates compliance with applicable design factors of safety and fatigue requirements under ASME A17.1/CSA B44.

2. Can you document compatibility with the original equipment?

Request technical documentation supporting the supplier’s claim that its replacement chain meets the relevant OEM specifications.

3. Can you verify material properties and component finishes?

Ask for documentation addressing steel hardness, chain bushing surface finishes, and other relevant manufacturing specifications.

4. What liability protections does the supplier provide?

Ask about warranties, indemnification provisions, and responsibility for claims associated with the replacement product.

Review these terms with the appropriate legal or purchasing representatives before making a decision.


Frequently Asked Questions

Is there one escalator chain that fits every Montgomery, KONE, or O&K escalator?

No. Escalator chain specifications can vary between equipment models and individual installations. KONE Spares USA uses job file information to help identify the appropriate OEM chain.

What is the difference between OEM and aftermarket escalator chain?

OEM escalator chain is manufactured to the original equipment manufacturer’s specifications. Aftermarket chain is supplied by another manufacturer and should be evaluated for compatibility, material properties, and applicable safety requirements.

What did the independent laboratory test find?

The tested aftermarket chain had a stated breaking-load rating of 41,000 lb but failed at 35,000 lb. The laboratory analysis concluded that the tested product did not meet the referenced requirements of ANSI A17.1-2013, Rule 6.1.3.10.2.

These results apply only to the specific product tested.

Can the wrong escalator chain cause premature component wear?

Potentially. Chain misalignment, manufacturing tolerances, and roller characteristics can affect how replacement chain interacts with surrounding components.

The laboratory analysis identified conditions that could contribute to wear of bull gears, lower reversing station sprockets, and load support curves.

What documentation should I request before buying aftermarket escalator chain?

Ask suppliers for:

  • Independent laboratory testing documentation
  • Evidence of compliance with applicable safety requirements
  • Technical documentation supporting OEM compatibility
  • Material hardness and surface-finish specifications
  • Warranty and indemnification information

Get the Right OEM Escalator Chain for Your Equipment

Not sure which replacement escalator chain your equipment requires?

Contact the chain experts at KONE Spares USA to match the right OEM chain to your Montgomery, KONE, or O&K equipment. Visit the OEM Escalator Chain page or call 1-800-343-3344.

Montgomery HR Escalator Needs Work? Your Repair and Upgrade Options

Owners of Montgomery HR escalators have two paths through KONE Spares USA: replace individual components to extend the escalator’s life cycle, or install the Montgomery HR Safety Upgrade Package to update the escalator to the current ASME 17.1-2016 code. This article explains what each path includes.

What Are My Options for a Montgomery HR Escalator?

KONE Spares USA supports two paths for a Montgomery HR escalator.

Path 1: Individual repair components

  • Purpose: Extend the life cycle of the escalator
  • Scope: Specific parts, bought individually
  • New controller: Not included

Path 2: Montgomery HR Safety Upgrade Package

  • Purpose: Update the escalator to the current ASME 17.1-2016 code
  • Scope: An all-in-one package that starts with a new microprocessor controller
  • New controller: Included

Which Repair Components Can Extend a Montgomery HR Escalator’s Life?

KONE Spares USA stocks individual repair components for Montgomery HR escalators, including:

  • Split shaft
  • Bull gear, designed for maximum field labor efficiency
  • Step chain, developed for maximum life cycle
  • Automatic step chain lubricator
  • Gearbox rebuild kits
  • Cast step upgrade
  • Standalone combplate impact device
  • Handrail static discharge rollers
  • Handrail drive chains, sprockets, sheaves, shafts, and bearings

How Can I Update a Montgomery HR Escalator to the Current Code?

The Montgomery HR Safety Upgrade Package includes everything required to update a Montgomery HR escalator to the current ASME 17.1-2016 code. The package starts with a completely new microprocessor controller.

What Is in the Package?

  • New microprocessor controller: modernizes the control system for better reliability
  • Pre-wired J-Box harnesses and all required wiring
  • Inspection control station pendant: makes maintenance access easier
  • New motor assembly: includes a brake and encoder
  • LED demarcation lights: improve passenger visibility and safety
  • Technical support and installation documentation: includes guides and wiring diagrams

Which Safety Devices Are Included?

  • Combplate impact device
  • Newel stop stations
  • Handrail speed sensor
  • Level step device
  • Missing step detector

How Does the Package Simplify Installation?

The Montgomery HR Safety Upgrade Package is designed to be field friendly. The package contains the necessary wiring and components, packaged for labor-efficient installation. Pre-wired J-Box harnesses, installation guides, and wiring diagrams support the installer.

Frequently Asked Questions

How do I update a Montgomery HR escalator to the current code?

  • KONE Spares USA offers the Montgomery HR Safety Upgrade Package, which includes everything required to update a Montgomery HR escalator to the current ASME 17.1-2016 code.

What parts can extend the life of a Montgomery HR escalator?

  • KONE Spares USA stocks components such as step chain, bull gear, split shaft, gearbox rebuild kits, and handrail drive components.

Does the upgrade package include a new motor?

  • Yes. The package includes a new motor assembly with a brake and encoder.

Are installation guides included?

  • Yes. The package includes technical support and installation documentation, including guides and wiring diagrams.

Where can I find technical specifications?

Explore Your Montgomery HR Escalator Options

See the full package contents and download the brochure on the Montgomery HR Safety Upgrade Package page at KONE Spares USA.

KONE Spares Slimline Power Stop

Our KONE Spares Slimline Power Stop stations are an excellent safety upgrade for your escalators and autowalks.

By placing the KONE Spares Slimline Power Stop station at the top of the escalator handrail newel, it provides passengers with easier access and greater visibility.

WHY WE ASK FOR “JOB NUMBERS”

In this video we explain the importance of job numbers, why we ask for them, and show you what to look for when you’re trying to find them.

INFORMATIONAL VIDEO: MONTGOMERY HR SERIES COMBPLATE IMPACT DEVICE UPGRADE

The combplate impact device has been a required safety device per ASME A17.1 Safety Code for Elevators & Escalators since the early 1990’s. KONE Spares has developed combplate impact upgrade kits for all Montgomery HR Series escalators model types manufactured from the 1960’s thru the early 2000’s. 

To learn more about this upgrade and why it’s an important safety feature, we invite you to watch this short informational video excerpted from our NAEC 2020 presentations:

For anyone who received this as an email and are having problems viewing the video, please use the link above to see it on the KONE Spares website.

KONE Spares Missing Step Detector Upgrade

Are you tired of false stops and replacing worn out missing step detection sensors? If your answer is yes, then check this out:

KONE Spares Missing Step Detector with Proximity Sensors

These proximity sensors don’t make any contact with the escalator – at all.

No contact = NO WEAR AND TEAR
No wear and tear means fewer replacements.

This is the KONE Spares Missing Step Detector Upgrade.

  • Can be used as an upgrade for Montgomery escalators that were shipped with the old roller-type missing step detector device
  • Fits most escalators, not just the Montgomery HRs
  • Improved reliability

This featured product is on special. Contact us for the details!

COMB PLATE IMPACT AND ESCALATOR SAFETY

Is it comb plate or combplate? It seems the industry can’t make up its mind on this term. You’ll find it listed both ways across the industry, and even listed both ways in the same document!

Regardless, the comb plate impact device is a very important safety feature of an escalator, and has been required per ASME A17.1 Safety Code since the early 1990’s. Detection of either vertical or horizontal movement in a comb plate is vital for the safety of the riding public.

KONE Spares has two different upgrades for this device, and a tool to make sure this feature is adjusted properly — no matter what brand or model escalator you’re working on.

For older Montgomery HR Series escalators which don’t have the comb plate impact safety feature, we have a kit to add it to the escalator: Comb Plate Impact Device Upgrade for Montgomery HR Series Escalators

For Montgomery HR Series escalators which do have the comb plate impact device feature, we have a reliability upgrade: Escalator Comb Plate Impact Device Spring Reliability Upgrade

And if you’re working on any escalator with a comb plate impact safety device feature, we have this tool to help you adjust it to proper spec: Escalator Comb Plate Impact Fixture Test Kit

We can’t stress enough the importance of a working, properly adjusted comb plate impact safety system on an escalator. The health and well-being of the riding public depends on it.

ER-1225 and ER-825 Permanent Magnet Spline Brake Upgrades for Montgomery HR Series Escalators

All maintenance providers that service Montgomery HR Series escalators are encouraged to replace existing ER-1225 and ER-825 pin drive brakes with the recently developed spline brake replacements.

  • More Robust
  • More Reliable
  • Longer Lasting
  • Vibration Resistant 
  • Interchangeable in Form, Fit, and Function
  • Available With or Without Sensors

The permanent magnet spline brake is designed to gradually stop the escalator and hold it stationary under full load. This brake includes a closed-loop brake circuit within a solid state and/or microprocessor controller and is designed to meet current ASME – A17.1 Code deceleration rate requirements, and operates in conjunction with a velocity feedback encoder and/or tachometer.


The component parts of the spline and pin armatures are considered interchangeable in form, fit and function; therefore the existing tachometer and/or encoder and brake control system may be reused. The brake voltage must be adjusted per the installation instruction to achieve the proper armature setting.


Both the ER-1225 12″ Spline Brake and the ER-825 8″ Spline Brake are available with or without sensors.

Name That Part: Episode 10

Four elevator or escalator parts. (Yes, four this time!) Four riddles. The challenge: Can you name that part?

(As always, if you can’t view the above video from your work computer, you’ll probably have more luck on your smartphone.)

Name That Part: Episode 9

Three elevator or escalator parts. Three riddles. The challenge: Can you name that part?

(As always, if you can’t view the above video from your work computer, you’ll probably have more luck on your smartphone.)

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