CEA 2021 GOLF OUTING

Our very own Jessica Gross attended CEA’s annual golf outing & dinner on August 6th at Gleneagles Country Club benefitting the Elevator Escalator Safety Foundation (EESF).

KONE Spares was a hole sponsor, gave away koozies to keep their drinks cold to all participants and then hosted a challenge on the 9th hole for a prize.

The challenge was marshmallow putting, the basis of the game was to spin 3 times around your club and then putt the marshmallow, whoever got closest to the pin won a KONE Spares golf towel.

The event brought in close to 100 golfers this year and helped raise $4000 for the EESF! It was a great time seeing our industry friends face to face again!

Top 6 Elevator Myths Debunked

Businessman taking the elevator

Action movies often use elevators for dramatic effect, perpetuating myths that can trigger anxiety for some elevator passengers. But those misconceptions can stay where they belong – in fiction. We’re here to lay out the facts.

Not all that you see in movies is true. In the real world, elevators and escalators are highly regulated and designed with many safety features that protect passengers. Keeping elevators safe is a joint effort that involves technology and maintenance service providers, building owners, and equipment users. Importantly, following simple safety tips will ensure a seamless ride.

Let’s debunk a few urban legends about elevators.


Myth #1: Elevators are held up by one rope that could break.

Nope! Elevators are supported by multiple steel cables, and each cable alone can support a fully loaded car. It is highly unusual for even a single rope to break. Even in the extremely improbable case of all the ropes snapping, safety features like the overspeed governor will detect the overspeed of the elevator and activate safety devices to stop the elevator.

Those action scenes where the sparks fly off the guide rails as the elevator races down uncontrollably are pure Hollywood nonsense.


Myth #2: An overcrowded elevator will fall.

Not true. Normally, an overloaded car just won’t move. The doors will stay open and a buzzer may ring until enough people get off the elevator to reduce the weight. Many elevators are equipped with technology that will effectively guide riders to available elevators to reduce overcrowding in the first place.


Myth #3: An elevator car can run out of oxygen if it gets stuck between floors.

Breathe easy on this one. Elevator cars are well ventilated. While country regulations may vary, there are international standards for ventilation that must be adhered to so air moves freely in and out. In some cases, elevators are also equipped with air conditioning.


Myth #4: It’s possible to escape from inside an elevator car into the shaft through a safety hatch.

Safety hatches or trap doors often exist for rescue purposes, but most can only be opened from the outside by trained rescue professionals. Passengers should never attempt to use them as escape routes. So, if you’re trapped in an elevator, the safest thing to do is press the alarm button (or call for help on your phone), stay put, and wait to be rescued. In many cases, the alarm button is connected to a rescue service.

Never attempt to get out by yourself. And never pry an elevator’s doors open either, because the elevator might not be in front of a door opening. You could put yourself and other passengers in danger.


Myth #5: Pushing the call button multiple times will make the elevator arrive faster.

Sorry to disappoint, but this isn’t the case. When you push the button, the elevator gets your “call” and its software determines the elevator’s route. There are simpler and more sophisticated call systems, but the basic idea is the same: one push is enough to generate action.

Pushing the button several times often makes us feel like we’re doing something to speed things up – but in reality, it doesn’t make any difference. Pressing the “door close” button once inside the car, however, will trigger the doors to close sooner.


Myth #6: The elevator doors can open between floors.

The simple answer is no. The elevator car controls the opening of the landing door. If the car doesn’t arrive to the floor, there is no signal that triggers the landing doors to open. If in doubt, under no circumstances should you attempt to pry the doors open or get out on your own.

No matter what, don’t panic. Getting nervous will only make things worse, so the first thing to do is take a deep breath. And if you’ve already made contact with maintenance or emergency personnel, sit tight. Elevator entrapment calls are always taken seriously, and maintenance teams are focused on rescuing you in a safe way, as fast as possible.

KONE Spares Missing Step Detector Upgrade

Are you tired of false stops and replacing worn out missing step detection sensors? If your answer is yes, then check this out:

KONE Spares Missing Step Detector with Proximity Sensors

These proximity sensors don’t make any contact with the escalator – at all.

No contact = NO WEAR AND TEAR
No wear and tear means fewer replacements.

This is the KONE Spares Missing Step Detector Upgrade.

  • Can be used as an upgrade for Montgomery escalators that were shipped with the old roller-type missing step detector device
  • Fits most escalators, not just the Montgomery HRs
  • Improved reliability

This featured product is on special. Contact us for the details!

Congratulations to Angie Boynton!

Angie Boynton

Congratulations to Angie Boynton on her 5 Year Anniversary at KONE Spares!

Angie has proven herself to be a valuable asset for her customers by creating long lasting partnerships and always working to find a solution that works for all parties! 

Internally, Angie motivates her team to keep chasing their goals and encourages them to reach out to her for accountability.  Angie also brings a community engagement spirit to KONE Spares.  A good example of that is her volunteer work with JA (Junior Achievement). 

Congratulations on this 5 year milestone with KONE Spares and thank you for hard work and commitment to your customers. 

Congratulations to Holly Nomura on her 5 Year Anniversary at KONE Spares!

Filled with positive vibe, confidence, and honesty we couldn’t have found anyone better than Holly for our team. Her positive attitude towards work inspires everyone here to give their best.

Holly works hard to ensure our customer’s projects and our internal processes are handled with care and efficiency while finding ways to incorporate her creative nature to encourage and motivate the sales team.   

Congratulations on this 5 year milestone with KONE Spares and thank you for hard work and attention to detail!

Have You Met Meghan Ludin?

Name: Meghan Ludin

Title/Role: Spares Team Lead, External Sales

How long have you been with KONE Spares? Five and a half years

Contact Information:

What is the first place you are going to go that you are unable to go right now? Day one of freedom, I am going to take my kids to play at our favorite local park playground! It has been hard to see the caution tape covering up all that fun for the past few months.

What is the funniest thing that has happened during a virtual meeting or call? With kids in the house, there are always funny things that happen. My favorite was probably when my four year old daughter decided the perfect time to perfect her werewolf howl was when I was on a call.

What is one positive that you didn’t expect from quarantine? A new love of bicycling AND working out in our yard (even though I am still plant killer, extraordinaire!). It has also been so great to slow down a bit and get some great family time in!

Tell me something about yourself that is not common knowledge or that someone would never guess! I love cookbooks! I find a new favorite and work to cook and bake my way through the whole thing and, generally, don’t like making the same recipes more than once!

What is something you want the industry to know about you? I truly love what I do. Over the years, so many customers have become friends. It is great to learn from each other and connect in a way that is very unique to our industry. I take a lot of pride in being a trusted resource for our customers and love watching them succeed!

Have You Met Paige Anderson?

Name: Paige Anderson

Title/Role: Buyer Purchasing 

How long have you been with KONE Spares? 23 years with KONE, and 2 with Montgomery Elevators

What is the first place you are going to go that you are unable to go right now? To go visit my 99-1/2 year Great Aunt

What is the funniest thing that has happened during a virtual meeting or call? Thought I was muted — and i wasn’t — and told my family to shut up because I was in a meeting.

What is one positive that you didn’t expect from quarantine? I thought it would be difficult to work from home but it is amazing how everyone works as a team, and was able to work just fine with current technology and my cell phone. 

Tell me something about yourself that is not common knowledge or that someone would never guess! I really wanted to be chef and not major in computers in college.  I love to cook new things.

What is something you want the industry to know about you? Elevator life is a lot of ups and downs and people pushing your buttons, but at least KONE Spares will try and get you that right button so people can go up and down. 

Have you met Becky Cousins?

Name: Rebecca (Becky) Cousins

Title:  Administrative Associate Spares

How long have you been with KONE Spares? 15 years

What is the first place you are going to go that you are unable to go right now?  New Mexico to visit my nephew (had to postpone too long now).

What is the funniest thing that has happened during a virtual meeting or call?  I hung up on my boss – wasn’t intentional, I assure you.

What is one positive that you didn’t expect from quarantine? Operating this tiny little laptop!

Tell me something about yourself that is not common knowledge or that someone would never guess! My best friend & I won blue ribbons at the Iowa State Fair for demonstrating how to refinish wood from an old table & making it into a beautiful box shelf.

What is something you want the industry to know about you?  I’m very good at handling problem phone calls.

Have you met Jessica Gross?

Name: Jessica Gross

Title: Senior Sales Representative

How long have you been with KONE Spares? 5½ years

What is the first place you are going to go when able that you are unable to now? Vacation… once given the green light I want to go to ALL of the places! We’ve postponed 3 trips at this point and are really looking forward to traveling again once it is safe to do so.

What is the funniest thing that has happened during a virtual meeting or call?  My son roared like a dinosaur during an entire call. Apparently working at Jurassic Park is my new normal.

What is one positive that you didn’t expect from quarantine?  The additional connections being made personally and at work. People have been more open to taking the time to talk and find ways to virtually connect. I’ve appreciated getting to know customers better and finding unique ways to use technology to stay connected.

Tell me something about yourself that is not common knowledge or that someone would never guess! I lived in Germany for a year when I was 4. My mom was born and raised in Germany so we went often. Now as an adult I do not get to go as often as I would like but my daughter has had a chance to go twice and this year was to be my sons first trip, looking forward to hopefully be able to take them again in 2021!