Natalie’s 20th Anniversary with KONE Spares

It is Natalie’s 20 year anniversary with KONE Spares today and with an anniversary like that — we had to have some fun. Natalie has made a huge impact on our team and as a valued resource within the Vertical Transportation industry — so, if you have a moment, wish her a Happy Anniversary!! We’d also love to hear your favorite stories and memories with Natalie Twigg, so please share them with us!

Essential People for an Essential Business

Many essential businesses and institutions, including hospitals, rely on their elevators for critical operations. During the current pandemic, it is more important than ever to make sure these elevators continue running smoothly, and if they are shut down, they must be repaired as quickly as possible. 

This is why our warehouse staff is also considered essential, as without them the spare parts won’t be shipped to the businesses which need them. 

We want to take this opportunity to honor and thank these dedicated professionals who keep the flow of parts moving.

Temperatures are taken before anyone is allowed in the warehouse.

For everyone’s protection, temperatures are taken before anyone is allowed entry into the warehouse. This goes beyond our dedicated warehouse staff, as it also includes drivers and material handlers from the various shipping services as well. 

Proper social distancing is enforced as mandatory, as is face covering. Again, this applies to everyone entering the premises, not just our employees. 

To further enhance social distancing, we’ve staggered shifts in line with the various time zones to which we’re shipping, so that there are fewer people in the warehouse at the same time. 

Meanwhile, all other KONE Spares employees are working from home to provide continued support for our industry.  

Together, we will get through this unprecedented time in modern history. KONE Spares continues to be dedicated to our customers, and our customer’s customers, because as before, we will only succeed if you succeed

We are with you in this. If you’re healthy, we hope you remain so, and if you, your team, or loved ones are affected, we are supporting you with prayer for a quick recovery. 

And again, a huge heartfelt thank you to our warehouse staff, without whom the essential services would not be possible. 

COMB PLATE IMPACT AND ESCALATOR SAFETY

Is it comb plate or combplate? It seems the industry can’t make up its mind on this term. You’ll find it listed both ways across the industry, and even listed both ways in the same document!

Regardless, the comb plate impact device is a very important safety feature of an escalator, and has been required per ASME A17.1 Safety Code since the early 1990’s. Detection of either vertical or horizontal movement in a comb plate is vital for the safety of the riding public.

KONE Spares has two different upgrades for this device, and a tool to make sure this feature is adjusted properly — no matter what brand or model escalator you’re working on.

For older Montgomery HR Series escalators which don’t have the comb plate impact safety feature, we have a kit to add it to the escalator: Comb Plate Impact Device Upgrade for Montgomery HR Series Escalators

For Montgomery HR Series escalators which do have the comb plate impact device feature, we have a reliability upgrade: Escalator Comb Plate Impact Device Spring Reliability Upgrade

And if you’re working on any escalator with a comb plate impact safety device feature, we have this tool to help you adjust it to proper spec: Escalator Comb Plate Impact Fixture Test Kit

We can’t stress enough the importance of a working, properly adjusted comb plate impact safety system on an escalator. The health and well-being of the riding public depends on it.

HOLIDAY NEWSLETTERS 2019

Click the pictures below to see each person’s holiday newsletter for 2019.

Meghan Ludin
Sales Rep and Team Lead
Natalie Twigg
Senior Sales Rep
Angie Boynton
Sales Rep
Jessica Gross
Senior Sales Rep
Laura Hotle
Sales Rep
Kelly O’Neill
Sales Rep
Kelly Oberhardt
Sales Manager, Americas
Jerry Davis
Digital Marketing Manager
Holly Nomura
Sales Coordinator

ER-1225 and ER-825 Permanent Magnet Spline Brake Upgrades for Montgomery HR Series Escalators

All maintenance providers that service Montgomery HR Series escalators are encouraged to replace existing ER-1225 and ER-825 pin drive brakes with the recently developed spline brake replacements.

  • More Robust
  • More Reliable
  • Longer Lasting
  • Vibration Resistant 
  • Interchangeable in Form, Fit, and Function
  • Available With or Without Sensors

The permanent magnet spline brake is designed to gradually stop the escalator and hold it stationary under full load. This brake includes a closed-loop brake circuit within a solid state and/or microprocessor controller and is designed to meet current ASME – A17.1 Code deceleration rate requirements, and operates in conjunction with a velocity feedback encoder and/or tachometer.


The component parts of the spline and pin armatures are considered interchangeable in form, fit and function; therefore the existing tachometer and/or encoder and brake control system may be reused. The brake voltage must be adjusted per the installation instruction to achieve the proper armature setting.


Both the ER-1225 12″ Spline Brake and the ER-825 8″ Spline Brake are available with or without sensors.

KONE SPARES PRESENTS AT CHICAGO ELEVATOR ASSOCIATION

Our very own Mario Jones and Jessica Gross recently had the pleasure of presenting at the October 3rd meeting of the Chicago Elevator Association (CEA) in Oak Brook, IL. The CEA was founded in 1911, and is the industry’s longest running elevator association.

As a participant of CEA, KONE Spares has the opportunity to network with Chicagoland service companies and other suppliers. The CEA’s monthly meetings provide the opportunity to hear informative industry news and listen to guest speakers from all over the industry.

At the October 3rd meeting Mario Jones gave a presentation on Life Cycle Management, and the KONE Spares process for supporting products even after components have become obsoleted. The highlight of the presentation was a discussion of Miprom 21 upgrades and the new Safety Upgrade solution that the LCM team has developed for KONE Spares, and how the KONE Spares sales team plans to support these initiatives. Mario was also able to assure the group that Miprom 21 will continue to be supported for some time.

KONE SPARES LED DEMARCATION LIGHTS

These Made in USA escalator step demarcation lights are CSA-Certified for compliance with CSA-B44.1 / ASME-A17.5 codes. Note: a UL rating alone is not code compliant. These demarcation lights are fully compliant.

For more information, you can download literature on this product from this page: KONE Spares LED Demarcation Lights