Here’s a milestone to be proud of:

Congratulations to the KONE Spares warehouse team for an outstanding achievement!
Here’s a milestone to be proud of:
Congratulations to the KONE Spares warehouse team for an outstanding achievement!
Our KONE Spares Slimline Power Stop stations are an excellent safety upgrade for your escalators and autowalks.
By placing the KONE Spares Slimline Power Stop station at the top of the escalator handrail newel, it provides passengers with easier access and greater visibility.
It’s hurricane season again, so we’re keeping this checklist up at the top of our blog. Let’s all make sure to stay safe, and if you need us, we’re here for you.
So, on to the hurricane preparedness list…
Even with the proper preparations, hurricanes often cause power outages and surges that can stop elevators between floors and entrap passengers, and worse, knock out the emergency communication system. Be aware that people may be trapped in elevators with no way to call for help. We can’t state this strongly enough: never try to exit, or attempt to help others exit, a stalled elevator without trained professional rescue workers on hand.
Action movies often use elevators for dramatic effect, perpetuating myths that can trigger anxiety for some elevator passengers. But those misconceptions can stay where they belong – in fiction. We’re here to lay out the facts.
Not all that you see in movies is true. In the real world, elevators and escalators are highly regulated and designed with many safety features that protect passengers. Keeping elevators safe is a joint effort that involves technology and maintenance service providers, building owners, and equipment users. Importantly, following simple safety tips will ensure a seamless ride.
Let’s debunk a few urban legends about elevators.
Nope! Elevators are supported by multiple steel cables, and each cable alone can support a fully loaded car. It is highly unusual for even a single rope to break. Even in the extremely improbable case of all the ropes snapping, safety features like the overspeed governor will detect the overspeed of the elevator and activate safety devices to stop the elevator.
Those action scenes where the sparks fly off the guide rails as the elevator races down uncontrollably are pure Hollywood nonsense.
Not true. Normally, an overloaded car just won’t move. The doors will stay open and a buzzer may ring until enough people get off the elevator to reduce the weight. Many elevators are equipped with technology that will effectively guide riders to available elevators to reduce overcrowding in the first place.
Breathe easy on this one. Elevator cars are well ventilated. While country regulations may vary, there are international standards for ventilation that must be adhered to so air moves freely in and out. In some cases, elevators are also equipped with air conditioning.
Safety hatches or trap doors often exist for rescue purposes, but most can only be opened from the outside by trained rescue professionals. Passengers should never attempt to use them as escape routes. So, if you’re trapped in an elevator, the safest thing to do is press the alarm button (or call for help on your phone), stay put, and wait to be rescued. In many cases, the alarm button is connected to a rescue service.
Never attempt to get out by yourself. And never pry an elevator’s doors open either, because the elevator might not be in front of a door opening. You could put yourself and other passengers in danger.
Sorry to disappoint, but this isn’t the case. When you push the button, the elevator gets your “call” and its software determines the elevator’s route. There are simpler and more sophisticated call systems, but the basic idea is the same: one push is enough to generate action.
Pushing the button several times often makes us feel like we’re doing something to speed things up – but in reality, it doesn’t make any difference. Pressing the “door close” button once inside the car, however, will trigger the doors to close sooner.
The simple answer is no. The elevator car controls the opening of the landing door. If the car doesn’t arrive to the floor, there is no signal that triggers the landing doors to open. If in doubt, under no circumstances should you attempt to pry the doors open or get out on your own.
No matter what, don’t panic. Getting nervous will only make things worse, so the first thing to do is take a deep breath. And if you’ve already made contact with maintenance or emergency personnel, sit tight. Elevator entrapment calls are always taken seriously, and maintenance teams are focused on rescuing you in a safe way, as fast as possible.
The combplate impact device has been a required safety device per ASME A17.1 Safety Code for Elevators & Escalators since the early 1990’s. KONE Spares has developed combplate impact upgrade kits for all Montgomery HR Series escalators model types manufactured from the 1960’s thru the early 2000’s.
To learn more about this upgrade and why it’s an important safety feature, we invite you to watch this short informational video excerpted from our NAEC 2020 presentations:
For anyone who received this as an email and are having problems viewing the video, please use the link above to see it on the KONE Spares website.
When properly maintained, and used as intended, elevators and escalators are some of the safest methods of transportation in existence. But if you use a type of harness or leash on a small child, do not take your child on an elevator or escalator.
Anything dangling like a leash — as well as untied shoelaces, long coat straps, etc. — can be caught in moving equipment with disastrous consequences. This goes not only for escalators but elevators as well, as a child (or pet) on a leash could dart in or out of the cab as the doors close, the doors can catch the leash, and the elevator cab goes into motion … again with disastrous consequences.
The best way to protect children around moving equipment is to hold their hand and guide them safely. If using a baby cart or stroller, always use an elevator — never take them on an escalator. And always, always, always keep an eye on them. Do not let them play or linger around elevators, escalators, or even stairs.
Please help spread this important message.
Are you tired of false stops and replacing worn out missing step detection sensors? If your answer is yes, then check this out:
These proximity sensors don’t make any contact with the escalator – at all.
No contact = NO WEAR AND TEAR
No wear and tear means fewer replacements.
This featured product is on special. Contact us for the details!
Many essential businesses and institutions, including hospitals, rely on their elevators for critical operations. During the current pandemic, it is more important than ever to make sure these elevators continue running smoothly, and if they are shut down, they must be repaired as quickly as possible.
This is why our warehouse staff is also considered essential, as without them the spare parts won’t be shipped to the businesses which need them.
We want to take this opportunity to honor and thank these dedicated professionals who keep the flow of parts moving.
For everyone’s protection, temperatures are taken before anyone is allowed entry into the warehouse. This goes beyond our dedicated warehouse staff, as it also includes drivers and material handlers from the various shipping services as well.
Proper social distancing is enforced as mandatory, as is face covering. Again, this applies to everyone entering the premises, not just our employees.
To further enhance social distancing, we’ve staggered shifts in line with the various time zones to which we’re shipping, so that there are fewer people in the warehouse at the same time.
Meanwhile, all other KONE Spares employees are working from home to provide continued support for our industry.
Together, we will get through this unprecedented time in modern history. KONE Spares continues to be dedicated to our customers, and our customer’s customers, because as before, we will only succeed if you succeed.
We are with you in this. If you’re healthy, we hope you remain so, and if you, your team, or loved ones are affected, we are supporting you with prayer for a quick recovery.
And again, a huge heartfelt thank you to our warehouse staff, without whom the essential services would not be possible.
Thank you for working hard to make safety part of everything, every day!
Continuing our week of highlighting safety, today we want to introduce you to something we designed for ourselves, and now provide to the industry.
This is our Lift Aide system, which we developed to prevent strains or injury when lifting heavy escalator controllers in or out of escalator pits. The Lift Aide is certified with a lift capacity of 200 pounds, providing an easier means of removing heavy controllers for escalator servicing.
How does it work? A support bracket is permanently installed inside the escalator pit. The Lift-Aide easily slides into this support bracket, providing a safe and almost effortless means of lifting the controller out for service.
Extra brackets and hardware are available, so you can install them into all of the difficult units you have in service. That way only one Lift Aide is needed, as it can easily be moved from unit to unit.
For more information, see our website: KONE Spares Lift Aide »