Here’s a milestone to be proud of:

Congratulations to the KONE Spares warehouse team for an outstanding achievement!
Here’s a milestone to be proud of:
Congratulations to the KONE Spares warehouse team for an outstanding achievement!
At KONE Spares, we’re proud to offer Formula Systems’ Vision Plus, the only all-in-one elevator door safety solution that blends cutting-edge 2D and 3D technology into a single, intelligent edge system.
The Vision Plus sets itself apart with unparalleled benefits that save time, effort, and costs:
Whether you’re upgrading an existing system or installing new equipment, Vision Plus offers a streamlined, reliable solution for modern safety needs.
Contact KONE Spares today at ksquotes@kone.com or (800) 343-3344 to learn more. Let’s keep people moving—safely, smoothly, and smarter than ever.
As the holiday season is upon us, we wanted to share a little bit about what makes this time of year so special to us. In this video, you’ll hear from our team as we talk about our favorite holiday foods, classic movies we love to watch, and the things we’re most grateful for. Now, we’d love to hear from you! What are your holiday favorites, and what are you most thankful for this season?
Let’s keep the good vibes going by staying connected—call us anytime at 800-343-3344.
From all of us at KONE Spares, we wish you a wonderful holiday season and a prosperous new year!
(To see our holiday hours, check the front page of konespares.com)
We are beyond excited to announce that KONE Spares has been honored with the 2024 Ellies Award in our category! This incredible achievement wouldn’t have been possible without the unwavering support and trust of our amazing customers.
Winning this prestigious award is more than just recognition—it’s a reflection of the meaningful relationships we’ve built together. Your votes, feedback, and belief in us have fueled our drive to keep innovating and providing the best service possible.
From everyone at KONE Spares, thank you for being part of this journey. This award belongs to all of us, and we are deeply grateful for your continued support!
If you’re attending NAEC this September, be sure to join our General Manager, Kelly Oberhardt, committee chair of Women in Motion, at the Women in Motion (NAEC) and Elle-evator (CECA) Joint Meeting and Networking Event on Monday, September 23, from 3:00 pm to 4:30 pm. This event will include updates on new initiatives and a fun networking icebreaker to help you connect with industry peers.
Women in Motion (WiM) is dedicated to building an inclusive community in the vertical transportation industry, promoting education, networking, and mentorship for all who share our vision of equality and mutual support.
And don’t miss WiM sponsored educational session on “Strategic Succession Planning” the following day, September 24, from 4:00 pm to 5:00 pm. This panel discussion will provide valuable insights into ensuring leadership continuity and organizational success in our evolving industry. We hope to see you at both events!
Our KONE Spares Slimline Power Stop stations are an excellent safety upgrade for your escalators and autowalks.
By placing the KONE Spares Slimline Power Stop station at the top of the escalator handrail newel, it provides passengers with easier access and greater visibility.
When we uploaded this updated version of this video to YouTube, one of the comments we immediately received said, “Perhaps you shouldn’t make it so complicated???” Trust us, if we could, we would!
Time marches on, changes happen, and things need to be updated. You’ll notice some of our team members have new titles. 🙂
It’s hurricane season again, so we’re keeping this checklist up at the top of our blog. Let’s all make sure to stay safe, and if you need us, we’re here for you.
So, on to the hurricane preparedness list…
Even with the proper preparations, hurricanes often cause power outages and surges that can stop elevators between floors and entrap passengers, and worse, knock out the emergency communication system. Be aware that people may be trapped in elevators with no way to call for help. We can’t state this strongly enough: never try to exit, or attempt to help others exit, a stalled elevator without trained professional rescue workers on hand.
Action movies often use elevators for dramatic effect, perpetuating myths that can trigger anxiety for some elevator passengers. But those misconceptions can stay where they belong – in fiction. We’re here to lay out the facts.
Not all that you see in movies is true. In the real world, elevators and escalators are highly regulated and designed with many safety features that protect passengers. Keeping elevators safe is a joint effort that involves technology and maintenance service providers, building owners, and equipment users. Importantly, following simple safety tips will ensure a seamless ride.
Let’s debunk a few urban legends about elevators.
Nope! Elevators are supported by multiple steel cables, and each cable alone can support a fully loaded car. It is highly unusual for even a single rope to break. Even in the extremely improbable case of all the ropes snapping, safety features like the overspeed governor will detect the overspeed of the elevator and activate safety devices to stop the elevator.
Those action scenes where the sparks fly off the guide rails as the elevator races down uncontrollably are pure Hollywood nonsense.
Not true. Normally, an overloaded car just won’t move. The doors will stay open and a buzzer may ring until enough people get off the elevator to reduce the weight. Many elevators are equipped with technology that will effectively guide riders to available elevators to reduce overcrowding in the first place.
Breathe easy on this one. Elevator cars are well ventilated. While country regulations may vary, there are international standards for ventilation that must be adhered to so air moves freely in and out. In some cases, elevators are also equipped with air conditioning.
Safety hatches or trap doors often exist for rescue purposes, but most can only be opened from the outside by trained rescue professionals. Passengers should never attempt to use them as escape routes. So, if you’re trapped in an elevator, the safest thing to do is press the alarm button (or call for help on your phone), stay put, and wait to be rescued. In many cases, the alarm button is connected to a rescue service.
Never attempt to get out by yourself. And never pry an elevator’s doors open either, because the elevator might not be in front of a door opening. You could put yourself and other passengers in danger.
Sorry to disappoint, but this isn’t the case. When you push the button, the elevator gets your “call” and its software determines the elevator’s route. There are simpler and more sophisticated call systems, but the basic idea is the same: one push is enough to generate action.
Pushing the button several times often makes us feel like we’re doing something to speed things up – but in reality, it doesn’t make any difference. Pressing the “door close” button once inside the car, however, will trigger the doors to close sooner.
The simple answer is no. The elevator car controls the opening of the landing door. If the car doesn’t arrive to the floor, there is no signal that triggers the landing doors to open. If in doubt, under no circumstances should you attempt to pry the doors open or get out on your own.
No matter what, don’t panic. Getting nervous will only make things worse, so the first thing to do is take a deep breath. And if you’ve already made contact with maintenance or emergency personnel, sit tight. Elevator entrapment calls are always taken seriously, and maintenance teams are focused on rescuing you in a safe way, as fast as possible.